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Retrieve your password via SMS

If you have forgotten your username or password, you can have them sent to you via SMS to your mobile phone that is listed on your account. If you do not have a mobile phone listed on your account you will need to call our customer service department on 13 dodo (13 36 36).

Please enter your Dodo Username or Service Number or Contact Number for the account you wish to retrieve.

Your username is your account name or your Internet login name
If you have multiple accounts each will have their own username.

Your service number is your home phone, mobile or wireless broadband service number.
Your contact number is your primary contact number associated with your service.
Select the Product
Username / Service Number / Contact Number: